If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. Reconnect the WD drive via a new USB hub or to a new PC. Next, from the menu bar, select “Go”>” Utilities”. Step 2 On Dock, choose “Finder” to open the Finder interface. Once the system detects your connected drive and mounts it for use, you’ll see a new hard drive icon on the desktop.
Step 1 To start the process, connect your WD My Passport drive to your Mac system. The ex-FAT file system is best for formatting WD My Passport on Mac. In the Erase dialog window, select the Volume Format drop-down list and choose APFS (native filesystem), or ‘ MS-DOS (FAT) ’ or ex-FAT.
